This wasn’t just a goal, it was a story-starter. A silhouette-worthy moment that redefined Manchester City’s legacy and Premier League drama forever.
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Silhoubrations tees turn powerful poses into meaningful moments. Each design captures a silhouette that sparks curiosity, conversation, and connection between parents and kids. Printed on soft, breathable cotton, these shirts are made for comfort, movement, and everyday wear. More than apparel, they’re stories you can wear and share.
1. Introduction
At Silhoubrations, we want you to be delighted with your purchase. If you are not completely satisfied, this Refunds & Returns Policy explains your rights and how we can help.
2. Eligibility for Returns
Items may be returned within 14 days of receipt.
Products must be unused, in their original condition, and in the original packaging.
Proof of purchase (such as an order confirmation or receipt) is required.
3. Non-Returnable Items
The following items cannot be returned:
Customised or personalised products.
Digital downloads or services once delivered.
Sale or clearance items, unless faulty.
4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 7–10 business days.
Shipping costs are non-refundable unless the item is faulty or damaged.
5. Exchanges
We only replace items if they are defective or damaged.
If you need to exchange an item, please contact us before sending it back.
6. Return Shipping
Customers are responsible for paying return shipping costs unless the item is faulty or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
7. Faulty or Damaged Items
If you receive a faulty or damaged product, please contact us within 7 days of delivery.
We will arrange a replacement or issue a full refund, including shipping costs.
8. How to Start a Return
To initiate a return, please contact us at: Email: simongrainger@silhoubrations.co.uk
1. Introduction
At Silhoubrations, we aim to deliver your order quickly and reliably. This Shipping & Delivery Policy explains how we process, ship, and deliver products purchased through our website.
2. Processing Time
Orders are typically processed within 2–3 business days of payment confirmation.
Customised or personalised items may take longer; estimated times will be provided at checkout.
3. Shipping Methods
We use trusted courier and postal services to deliver your items.
Standard and express shipping options may be available depending on your location.
Shipping costs are calculated at checkout and vary based on destination and delivery method.
4. Delivery Times
Standard delivery within the UK: 3–5 business days after dispatch.
Express delivery within the UK: 1–2 business days after dispatch.
International delivery: 7–14 business days, depending on destination and customs clearance.
Please note: delivery times are estimates and may vary due to external factors beyond our control.
5. Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details (where available).
6. Delivery Issues
If your order does not arrive within the expected timeframe, please contact us.
We are not responsible for delays caused by customs, postal services, or unforeseen circumstances.
If a package is lost or damaged in transit, we will work with the courier to resolve the issue.
7. International Orders
Customers are responsible for any customs duties, taxes, or import fees applied by their country.
Please check local regulations before placing an order.
8. Contact Us
For questions about shipping or delivery, please contact us at: Email:simon@silhoubrations.co.uk
