PRIVACY POLICY

​1. Introduction

Silhoubrations values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using this site, you agree to the terms outlined below.

2. Information We Collect

We may collect the following types of information:

Personal details such as your name, email address, phone number, and billing information when you place an order or contact us.

Usage data such as IP address, browser type, and pages visited to help us improve our website.

Cookies and tracking technologies to enhance your browsing experience.

3. How We Use Your Information

We use your information to:

Process orders and deliver products or services.

Communicate with you about your purchases, inquiries, or updates.

Improve our website, products, and customer experience.

Comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data only with:

Service providers (e.g., payment processors, delivery companies) to complete transactions.

Legal authorities if required by law.

5. Data Security

We take reasonable steps to protect your information from unauthorised access, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have rights to:

Access the personal data we hold about you.

Request corrections or updates.

Request deletion of your data, subject to legal and contractual obligations.

Opt out of marketing communications at any time.

7. Cookies

Our website uses cookies to improve functionality and analyse usage. You can disable cookies in your browser settings, but some features may not work properly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at: Email: simon.grainger@silhoubrations.co.uk